Pricing that pays for itself

Mainstay costs less than 2% of a typical coordinator's salary — and saves over 120 hours of admin work every year. It's the cheapest insurance policy your BIA will ever buy.

Community

For small BIAs getting started

$89/mo

or $$79/mo billed annually

  • Up to 75 member businesses
  • Member directory & profiles
  • Meeting capture & AI normalization
  • Governance structure builder
  • Dashboard with year-at-a-glance
  • Member support portal
  • 1 coordinator seat
  • Email support
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Most popular

Professional

For growing BIAs that need more

$199/mo

or $$166/mo billed annually

  • Up to 250 member businesses
  • Everything in Community, plus:
  • AI Copilot with document RAG
  • Projects with Gantt timelines
  • Asset management & depreciation
  • Budget tracking & finance tab
  • Member surveys & engagement tools
  • Permissions matrix per role
  • 5 coordinator/board seats
  • Priority support
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Regional

For large BIAs and multi-district

$399/mo

or $$333/mo billed annually

  • Unlimited member businesses
  • Everything in Professional, plus:
  • Gemini image generation (Studio)
  • Custom permission roles
  • Multi-workspace management
  • Advanced analytics & reporting
  • API access
  • Unlimited admin seats
  • Dedicated onboarding session
  • Phone & priority email support
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All plans include a 30-day free trial · No credit card required · Cancel anytime

The ROI is straightforward

Mainstay isn't an expense — it's the tool that makes your coordinator's salary go further.

120+ hours/yr

saved on admin

AI-normalized meeting minutes, automated member directories, and governance templates eliminate the busywork that eats a coordinator's week.

0 → 100%

knowledge retention

When a coordinator leaves, their institutional memory stays. Every document, decision, and governance structure is preserved and searchable.

3x

member engagement

Business members get a real portal — submit questions, take surveys, see what's happening. They go from passive ratepayers to active participants.

Why not just use a generic tool?

Wild Apricot and MemberClicks are membership tools. Mainstay is a BIA operating system.

CapabilityMainstayWild ApricotMemberClicks
Built specifically for BIAs/BIDs
AI meeting minute normalization
Governance structure builder
Organizational memory & succession
Asset lifecycle & depreciation
Project Gantt timelines
Member directory
Member support portal
Surveys & engagement
AI Copilot (document RAG)
Pricing from$79/mo$60/mo$300/mo

Frequently asked questions

How is Mainstay different from Wild Apricot or MemberClicks?

Those are general-purpose membership tools built for chambers and associations. Mainstay is built specifically for BIAs — it includes governance structure building, meeting minute AI normalization, asset lifecycle tracking, and the organizational memory that BIA coordinators actually need. No configuration required.

We're a small BIA with a tight budget. Is this worth it?

Most small BIAs operate on annual budgets of $40,000–$120,000, with coordinator salaries of $55,000–$75,000. Mainstay's Community plan at $79/month is less than 1.5% of a typical coordinator's salary — and saves an estimated 120+ hours per year in admin work. That's a direct ROI.

What happens when our coordinator leaves?

This is the core problem Mainstay solves. Every document, meeting transcript, governance decision, project timeline, and member interaction is preserved. A new coordinator can onboard in days, not months. No more lost knowledge.

Do you offer a free trial?

Yes — every plan starts with a 30-day free trial. No credit card required. Set up your workspace, import your members, and try the full platform.

Can we switch plans later?

Absolutely. Upgrade or downgrade at any time. We'll prorate the difference. If you outgrow Community, moving to Professional takes one click.

Is our data secure?

Your data is stored in encrypted Postgres databases with row-level security. Auth0 handles authentication with industry-standard protocols. We never share or sell your data. You own it, and you can export it at any time.

Give your BIA the tool it deserves

Start your 30-day free trial today. Set up your workspace in minutes.

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